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What is ORM?
As consumers, we rely heavily on others’ opinions of a product or service. When potential customers search your company, they should see positive ratings and comments from your previous clients. Online reputation management means taking control of the conversation about your company online. The goal is to maintain balance, respond to negativity, and build a positive online standing. This means ensuring that your company has a positive reputation on directories and community sites such as Google, Yellow Pages, Bing, Foursquare, etc.
AGI responds quickly to all attacks on our business’s credibility. And they make sure our online image is absolutely stellar!
Why is it important?
As the number of local businesses online continues to increase, consumers have plenty of options for products and services. By increasing your positive review count and star rating, you begin to stand out above your competition, as well as rank higher for local SEO. Many businesses miss out on customers because they have bad reviews online or are nowhere to be found when a prospective customer uses a search engine. It’s imperative that businesses have a prominent and positive reputation online.
How do we manage your online reputation?
The fact is that your customers are talking. The goal is to make sure they’re saying good things. AGI manages your company’s online reputation by reaching out to previous customers and requesting reviews to be posted to Google and other online directories. Any negative comment is met with kindness and professionalism. The fact is that your customers are talking. The goal is to make sure they’re saying good things.